Support

Need a hand with Soundie? Whether it's a question about your subscription, a sound that doesn't behave, or an idea you'd love to see in the app — we read every message.

Email us — support@soundie.app

We usually reply within a day.

Before you write

• Subscription & billing — purchases are handled by Apple. To manage or cancel, open iPhone Settings → your name → Subscriptions → Soundie.
• Bought PRO on another device? Sign in with the same Apple Account, then use Settings → Restore purchases inside the app.
• Sound stops when the screen locks? Make sure the mix is playing before you lock the phone — Soundie is built for overnight background playback.